Bug
Unable to print ArcGIS StoryMaps (Ctrl + P) when ArcGIS StoryMaps is accessed from StoryMap Collection through Google Chrome or Microsoft Edge. The URL (storymaps.arcgis.com) refuses to connect.
| Bug ID Number | BUG-000136295 |
|---|---|
| Submitted | December 18, 2020 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Online |
| Version found | 8.4 |
| Operating System | Windows OS |
| Operating System Version | N/A |
| Status | Known Limit |
Additional Information
There are technical challenges with printing an embedded story, so a different way to print individual stories within a collection is not to be addressed. The workaround is the recommended way to print stories that appear in a collection. Open the story which appears in a collection in a new tab (using the option in the ... header menu) and print it from the new tab.Workaround
- Launching the collection from the Mozilla Firefox web browser prompts to open the page in a new window to print the screen.
- Open ArcGIS StoryMaps from each individual link and then print. Do not open the applications from within the collection.
Steps to Reproduce
Bug ID: BUG-000136295
Software:
- ArcGIS Online
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