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Bug

Unable to play a presentation in ArcGIS Online when ArcGIS Server services are included in the web map and an error is returned, "This map presentation is not available."

Last Published: March 21, 2019 ArcGIS Online
Bug ID Number BUG-000108732
SubmittedOctober 11, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found5.3
Operating SystemWindows OS
Operating System VersionN/A
Version FixedQ4 2017
StatusFixed

Workaround

Use hosted feature services in the web map.ORAdd the individual service layers at the layer level.Example:Instead of adding: <a href="http://sampleserver6.arcgisonline.com/arcgis/rest/services/Hurricanes/MapServer" target="_blank">http://sampleserver6.arcgisonline.com/arcgis/rest/services/Hurricanes/MapServer</a>Add the service: <a href="http://sampleserver6.arcgisonline.com/arcgis/rest/services/Hurricanes/MapServer/0" target="_blank">http://sampleserver6.arcgisonline.com/arcgis/rest/services/Hurricanes/MapServer/0</a> and <a href="http://sampleserver6.arcgisonline.com/arcgis/rest/services/Hurricanes/MapServer/1" target="_blank">http://sampleserver6.arcgisonline.com/arcgis/rest/services/Hurricanes/MapServer/1</a> individually to the web map.

Steps to Reproduce

Bug ID: BUG-000108732

Software:

  • ArcGIS Online

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