laptop and a wrench

Bug

Unable to open or download Excel files in the Microsoft Edge browser.

Last Published: March 4, 2023 ArcGIS Business Analyst Web App
Bug ID Number BUG-000156222
SubmittedMarch 1, 2023
Last ModifiedJune 5, 2025
Applies toArcGIS Business Analyst Web App
Version foundFebruary 2023
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

This is a known limit with Microsoft Edge.

Workaround

If Microsoft Edge is currently set to open files directly in the application, follow these steps to disable the feature.

  1. In Microsoft Edge, click the three dots in the upper-right corner.
  2. Select Settings.
  3. Click Downloads.
  4. Disable the 'Open Office files in the browser' setting.

Steps to Reproduce

Bug ID: BUG-000156222

Software:

  • ArcGIS Business Analyst Web App

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options