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Bug

Unable to open new or existing surveys in ArcGIS Experience Builder in Portal for ArcGIS since the latest ArcGIS Online update (February 2024).

ArcGIS Experience Builder
Bug ID Number BUG-000165470
SubmittedFebruary 29, 2024
Last ModifiedAugust 5, 2025
Applies toArcGIS Experience Builder
Version found10.9.1
Operating SystemWindows Server
Operating System VersionN/A
Version FixedSurvey123 February 2024 Update Hotfix1
StatusFixed

Workaround

The survey works when used directly allowing the use of the ArcGIS Survey123 website.

Steps to Reproduce

Bug ID: BUG-000165470

Software:

  • ArcGIS Experience Builder

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