Unable to open ArcMap because of Kaspersky Anti-Virus.
Last Published: August 25, 2014No Product Found
Bug ID Number
NIM000349
Submitted
November 16, 2005
Last Modified
June 5, 2024
Applies to
No Product Found
Version found
9.1
Status
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
Additional Information
No Public Explanation
Workaround
Margaret Maher 11-14-2013 NOTE: there are currently 614 incidents in Nimbus for customers reporting problems with Kaspersky's antivirus program, and 500 posts on the forums. Current indident reporting problems at 10.1, and again at 10.2 after installing the new version of ArcGIS Desktop.Workaround from previous incident is "Go to kaspersky setting -> options -> threats and exclusions -> trusted zone -> trusted applications -> add arcmap onto that."