Bug
Unable to open a PDF item when shared using distributed collaboration with an ArcGIS Online organization located in an EU or APAC region.
| Bug ID Number | BUG-000163020 |
|---|---|
| Submitted | November 16, 2023 |
| Last Modified | June 11, 2025 |
| Applies to | ArcGIS Online |
| Version found | June 2023 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Version Fixed | Feb 2024 |
| Status | Fixed |
Workaround
Add the PDF as a new item in the ArcGIS Online organization. The error message appears only if the PDF item is shared through a distributed collaboration.
Steps to Reproduce
Bug ID: BUG-000163020
Software:
- ArcGIS Online
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