laptop and a wrench

Bug

Unable to navigate to a website from an attribute table or from a pop-up window if the website name starts with a 'www' instead of the 'http' or 'https' protocol.

Last Published: February 15, 2018 ArcGIS Online
Bug ID Number BUG-000111419
SubmittedFebruary 6, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found5.4
StatusKnown Limit

Additional Information

This is an expected behavior. To be considered as a valid URL, the protocol is needed and 'http' is not assumed automatically. A proper URL with a valid protocol is needed.

Workaround

When entering the website name, ensure the protocol 'http' or 'https' is included within the name. For example, use <a href="http://www.arcgis.com/home/index.html" target="_blank">http://www.arcgis.com/home/index.html</a> instead of <a href="http://www.arcgis.com/home/index.html" target="_blank">www.arcgis.com/home/index.html</a>.

Steps to Reproduce

Bug ID: BUG-000111419

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options