Bug
Unable to manually add an Azure Active Directory (AD) guest user as a Security Assertion Markup Language (SAML) login to ArcGIS Enterprise.
| Bug ID Number | BUG-000151174 |
|---|---|
| Submitted | July 29, 2022 |
| Last Modified | November 16, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 10.9.1 |
| Operating System | Windows Server |
| Operating System Version | N/A |
| Status | In Product Plan |
Workaround
Configure the SAML IdP to use a different attribute, which does not contain special characters, as the NAMEID. For Azure Entra ID, switch from user.userprincipalname to user.mail or user.objectid.
Steps to Reproduce
Bug ID: BUG-000151174
Software:
- Portal for ArcGIS
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