laptop and a wrench

Bug

Unable to manually add Active Directory users from outside the domain that Portal for ArcGIS server resides in.

Last Published: March 22, 2016 Portal for ArcGIS
Bug ID Number BUG-000094215
SubmittedFebruary 16, 2016
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.3.1
Operating SystemWindows OS
Operating System Version2012 R2
StatusNon-Reproducible

Workaround

1. Enable auto-account creation within portaladmin->security->config-> Update Security Configuration enableAutomaticAccountCreation":true This allows the enterprise user that belongs to the other domain to automatically be added to Portal for ArcGIS. 2. Upgrade to version 10.4 and specify the domain controller that acts as the global catalog in the portaladmin endpoint: http://server.arcgis.com/en/portal/latest/administer/windows/configuring-the-domain-controller-used-by-portal-for-arcgis.htm

Steps to Reproduce

Bug ID: BUG-000094215

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options