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Unable to make an ArcGIS server connection to hosted tile services in ArcMap since the July update of ArcGIS Online.

Last Published: September 17, 2015 ArcGIS for Desktop
Bug ID Number BUG-000089352
SubmittedJuly 27, 2015
Last ModifiedFebruary 13, 2023
Applies toArcGIS for Desktop
Version found10.3.1
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusKnown Limit

Additional Information

This is a known limitation.


Navigate to File > ArcGIS Online > search for the names of the hosted tiles which are shared publicly, and add the files to ArcMap.

Steps to Reproduce

Bug ID: BUG-000089352


  • ArcGIS for Desktop

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