laptop and a wrench

Bug

Unable to log in to the ArcGIS Indoors mobile app on an iOS device due to leading spaces in the utility services URLs in the portal settings.

Portal for ArcGIS
Bug ID Number BUG-000175968
SubmittedApril 22, 2025
Last ModifiedJuly 10, 2025
Applies toPortal for ArcGIS
Version found11.4
Operating SystemApple iOS
Operating System Version18.x
StatusIn Review

Workaround

Remove the leading space from the utility services configured in the portal's Organization Settings.

Steps to Reproduce

Bug ID: BUG-000175968

Software:

  • Portal for ArcGIS

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