Bug
Unable to log in to ArcGIS Tracker with a custom role on iOS devices.
| Bug ID Number | BUG-000130648 |
|---|---|
| Submitted | May 6, 2020 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Tracker |
| Version found | 20.1.0 |
| Operating System | Apple iOS |
| Operating System Version | 13.0x |
| Status | Will Not Be Addressed |
Additional Information
This is as designed. It is a documented requirement that mobile users are required to have the 'View content shared with the organization' privilege. Users are able to sign in with the Android version of ArcGIS Tracker is due to a bug and has been addressed.Workaround
Two solutions are available:
- Assign the 'View content shared with organization' privilege to the mobile user.
- In ArcGIS Online, under General Privileges > Content.
- Enable View Content Shared with Organization.
- Share the location tracking service with a group the user has access to.
Steps to Reproduce
Bug ID: BUG-000130648
Software:
- ArcGIS Tracker
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