Bug
Unable to log in to ArcGIS Online with the Google log-in option.
| Bug ID Number | BUG-000151893 |
|---|---|
| Submitted | August 26, 2022 |
| Last Modified | December 12, 2024 |
| Applies to | ArcGIS Online |
| Version found | 10.2 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Will Not Be Addressed |
Additional Information
An ArcGIS Online account is created using a Google email, and an attempt to log in using Google sign in fails. Log in to ArcGIS Online using an ArcGIS login. Please refer to the documentation to learn how to create public accounts using a social login: https://doc.arcgis.com/en/arcgis-online/get-started/create-account.htm#ESRI_SECTION1_7963DBC5F1814034A33E796FAFF0BD7F, and how to join an organization using public accounts: https://doc.arcgis.com/en/arcgis-online/get-started/join-org.htm.Workaround
Log in to ArcGIS Online by entering the username and password manually.
Steps to Reproduce
Bug ID: BUG-000151893
Software:
- ArcGIS Online
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