laptop and a wrench

Bug

Unable to log in to ArcGIS Online enterprise account using Active Directory Federation Services (AD FS) as multifactor authentication when using Windows 10 and the Microsoft Edge browser.

Last Published: July 16, 2018 ArcGIS Online
Bug ID Number BUG-000112860
SubmittedMarch 30, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found5.4
StatusDuplicate

Additional Information

Duplicate of BUG-000102858.

Workaround

Use a different browser within a Windows 10 machine.Enter the entire name of the enterprise account. e.g. '<a href="http://ess-enterprise.maps.arcgis.com" target="_blank">ess-enterprise.maps.arcgis.com</a>'.

Steps to Reproduce

Bug ID: BUG-000112860

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options