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Bug

Unable to log in to ArcGIS Enterprise using Collector for ArcGIS after updating to Collector for ArcGIS (Android) 18.0.3.

Last Published: May 13, 2019 Collector Classic for ArcGIS (Android)
Bug ID Number BUG-000117966
SubmittedNovember 6, 2018
Last ModifiedJune 5, 2024
Applies toCollector Classic for ArcGIS (Android)
Version found18.0.3
Operating SystemAndroid
StatusKnown Limit

Additional Information

With the changes implemented in Collector for ArcGIS on Android 18.0.3, ensure the web server(s) hosting the Portal for ArcGIS and ArcGIS Server web adaptors support Transport Layer Security (TLS) 1.1 or higher.

Workaround

Ensure the web server(s) hosting the Portal for ArcGIS and ArcGIS Server web adaptors support Transport Layer Security (TLS) 1.1 or higher.

Steps to Reproduce

Bug ID: BUG-000117966

Software:

  • Collector Classic for ArcGIS (Android)

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