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Bug

Unable to load web maps from ArcGIS Enterprise Site search results.

Portal for ArcGIS
Bug ID Number BUG-000178019
SubmittedJuly 18, 2025
Last ModifiedJuly 22, 2025
Applies toPortal for ArcGIS
Version found11.4
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusDuplicate

Additional Information

Duplicate of BUG-000178064

Workaround

Manually refresh the web map page after it opens. Once refreshed, all maps load correctly, and this fix persists across the site.

However, refreshing the homepage or the search results page brings the issue back. Any attempt to open web maps from the search results page again triggers the error.

Steps to Reproduce

Bug ID: BUG-000178019

Software:

  • Portal for ArcGIS

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