laptop and a wrench

Bug

Unable to load Map Viewer when inserting an express map into ArcGIS Experience Builder on Safari 12.1.2 browser.

Last Published: May 6, 2020 ArcGIS Online
Bug ID Number BUG-000130326
SubmittedApril 22, 2020
Last ModifiedAugust 5, 2025
Applies toArcGIS Online
Version found8.1
Operating SystemApple MacOS
Operating System Version10.15
StatusNon-Reproducible

Additional Information

Further information about Safari settings required to reproduce the issue.

Workaround

Use Google Chrome or any other supported browser when adding express maps to a Storymap Experience.

Steps to Reproduce

Bug ID: BUG-000130326

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options