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Bug

Unable to load ArcGIS Experience Builder web apps with the error message, "Cannot set properties of undefined (setting 'useDataSources')" returned.

Last Published: September 24, 2021 ArcGIS Online
Bug ID Number BUG-000143134
SubmittedSeptember 23, 2021
Last ModifiedAugust 5, 2025
Applies toArcGIS Online
Version found9.3
Operating SystemN/A
Operating System VersionN/A
Version Fixed9.3
StatusFixed

Steps to Reproduce

Bug ID: BUG-000143134

Software:

  • ArcGIS Online

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