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Bug

Unable to invite users with a specific email address suffix to an ArcGIS Online organization.

ArcGIS Online
Bug ID Number BUG-000159741
SubmittedJuly 7, 2023
Last ModifiedFebruary 10, 2025
Applies toArcGIS Online
Version foundJune 2023
Operating SystemWindows OS
Operating System Version11.0
StatusAs Designed

Additional Information

This issue is a result of an automated email domain validation process and not a bug.

Workaround

  1. Use current or new personal email accounts of users that are not under the domain @spa.com.
  2. Sent the invitation to users in ArcGIS Online.
  3. After sending the invitation, ask the users to log in to the account.
  4. Change the email address of the users. Refer to the documentation, ArcGIS Online: Email address for instructions.

Steps to Reproduce

Bug ID: BUG-000159741

Software:

  • ArcGIS Online

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