Bug
Unable to install the ArcGIS Maps for Adobe Creative Cloud plug-in with Adobe Photoshop 2021 and returns an error message, "ArcGIS Maps for Adobe Creative Cloud 2.2.1 requires Adobe Photoshop 2019-2021 or Adobe Illustrator 2019-2021 to be installed".
| Bug ID Number | BUG-000139273 |
|---|---|
| Submitted | April 22, 2021 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Maps for Adobe Creative Cloud |
| Version found | 2.2 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Non-Reproducible |
Additional Information
The issue is not reproducible using current software version of ArcGIS Maps for Adobe Creative Cloud as of December 2021.Workaround
- Install Adobe Illustrator on the machine.
- When both Adobe Illustrator and Photoshop are installed, re-install the plug-in.
Steps to Reproduce
Bug ID: BUG-000139273
Software:
- ArcGIS Maps for Adobe Creative Cloud
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