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Bug

Unable to import ArcGIS Pro license entitlements into Portal for ArcGIS 10.3.1 when the portal.json file is generated from ArcGIS License Manager 10.5.

Last Published: June 8, 2018 Portal for ArcGIS
Bug ID Number BUG-000113198
SubmittedApril 13, 2018
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.3.1
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusDuplicate

Additional Information

Duplicate of BUG-000104475: Please see the following help document which outlines the compatibility matrix between versions of Portal for ArcGIS and ArcGIS Pro - http://enterprisedev.arcgis.com/en/portal/latest/administer/windows/configure-arcgis-pro-licenses.htm It is a documented limitation that ArcGIS Pro licenses generated from the 10.5 License Manager are not compatible out-of-the-box with Portal for ArcGIS 10.3.1.

Workaround

In Portal.json, on line 2, change: 'arcgisprodesktop' to 'files' and the portal.json successfully imports on a 10.3.1 Portal.

Steps to Reproduce

Bug ID: BUG-000113198

Software:

  • Portal for ArcGIS

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