laptop and a wrench

Bug

Unable to find an address of a location clicked in a map when executing the Directions tool in the United States area on a Japanese operating system.

Last Published: August 31, 2014 ArcGIS Dashboards
Bug ID Number NIM097402
SubmittedDecember 16, 2013
Last ModifiedApril 2, 2025
Applies toArcGIS Dashboards
Version found10.2
Operating SystemWindows OS
Operating System Version8
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Remove the Japanese characters from the address manually.

Steps to Reproduce

Bug ID: NIM097402

Software:

  • ArcGIS Dashboards

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