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Bug

Unable to drag and drop images into ArcGIS StoryMaps when using Mozilla Firefox.

Last Published: October 25, 2022 ArcGIS StoryMaps
Bug ID Number BUG-000152911
SubmittedOctober 11, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS StoryMaps
Version found11.0
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

This issue is caused by how browsers handle images and is not a bug in ArcGIS StoryMaps. Story authors can use other workarounds to upload images in Mozilla Firefox and other browsers. Dragging images directly from other web pages is not a common nor recommended workflow for adding images to a story. This issue is not prioritized at this time.

Workaround

  • Open the image from 'Browse your files' and double-click the image to open the image.
  • Use Microsoft Edge or Google Chrome. First, download the image from the web page. Then, drag it into the story builder or click 'Browse your files' and select the image file from the local file system.

Steps to Reproduce

Bug ID: BUG-000152911

Software:

  • ArcGIS StoryMaps

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