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Bug

Unable to download Microsoft Word (.docx) reports generated from the ArcGIS Survey123 website in Microsoft Edge when the 'Open Office files in the browser' setting is enabled; the download returns a 404 error.

ArcGIS Survey123
Bug ID Number BUG-000185970
SubmittedJuly 1, 2026
Last ModifiedAugust 18, 2026
Applies toArcGIS Survey123
Version found3.25
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusIn Review

Workaround

If Microsoft Edge browser is required, use an InPrivate window in Microsoft Edge.

If Microsoft Edge is currently set to open files directly in the application, follow these steps to disable the feature:

  1. In Microsoft Edge, click the three dots in the upper-right corner.
  2. Select Settings.
  3. Click Downloads.
  4. Disable the 'Open Office files in the browser' setting.

Otherwise, use a different browser.

Steps to Reproduce

Bug ID: BUG-000185970

Software:

  • ArcGIS Survey123

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