laptop and a wrench

Bug

Unable to download data from ArcGIS Hub when an ArcGIS Server service is shared from ArcGIS Online and has multiple layers.

Last Published: March 6, 2020 ArcGIS Online
Bug ID Number BUG-000127881
SubmittedJanuary 13, 2020
Last ModifiedJuly 20, 2025
Applies toArcGIS Online
Version found7.4
Operating SystemWindows OS
Operating System Version10.0
StatusFixed

Workaround

Search for each individual layer in the ArcGIS Hub site and download it from there.

Steps to Reproduce

Bug ID: BUG-000127881

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options