laptop and a wrench

Bug

Unable to download a TIF file from ArcGIS output directory through ArcGIS Web Adaptor for Internet Information Server (IIS) when the file size is greater than or around 1.0 GB.

Last Published: February 5, 2020 ArcGIS GIS Server
Bug ID Number BUG-000128250
SubmittedJanuary 30, 2020
Last ModifiedAugust 21, 2025
Applies toArcGIS GIS Server
Version found10.7.1
Operating SystemWindows OS
Operating System Version2016 64 Bit
StatusIn Review

Workaround

Use ArcGIS Web Adaptor (Java Platform) or access output directory through ArcGIS Server internal web server on port 6443.

Steps to Reproduce

Bug ID: BUG-000128250

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options