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Bug

Unable to download a raster from an image service in ArcMap when more than 60 seconds are needed to complete the download.

Last Published: February 5, 2020 ArcGIS for Server
Bug ID Number NIM090550
SubmittedApril 11, 2013
Last ModifiedApril 2, 2025
Applies toArcGIS for Server
Version found10.1
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

The .las file could be very big. For an image service, there are two related properties: Maximum usage time and maximum wait time. the file could take very long to be downloaded if the user limits the bandwidth. When the image service hits the limit set by the two properties, it will fail. Please refer to this doc to adjust the two properties accordingly. https://enterprise.arcgis.com/en/server/latest/publish-services/windows/tuning-and-configuring-services.htm

Steps to Reproduce

Bug ID: NIM090550

Software:

  • ArcGIS for Server

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