Bug
Unable to download a dataset when accessing an ArcGIS Enterprise Site as an anonymous user or a user with a Viewer role.
| Bug ID Number | BUG-000147886 |
|---|---|
| Submitted | March 24, 2022 |
| Last Modified | September 17, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 10.9.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Known Limit |
Additional Information
This is a known limitation based on the role configurations within Portal for ArcGIS. At this time, users need export capabilities to download content. To use this functionality, submit an enhancement request to the ArcGIS Enterprise team. A workaround can be accomplished by having a creator user first export content, such as a shapefile, and then make that export public. Then viewer users can access the public exported formats.Workaround
- Download the dataset as a Creator or GIS Professional, e.g. as a file geodatabase.
- Share the file geodatabase with everyone and with the Site group.
- The Viewer or anonymous user must go to the Site, go to Data, and download the file geodatabase from there.
Steps to Reproduce
Bug ID: BUG-000147886
Software:
- Portal for ArcGIS
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