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Bug

Unable to display Japanese character labels (for points) when opening the KML service in ArcGIS Earth

Last Published: July 13, 2017 ArcGIS Earth
Bug ID Number BUG-000102893
SubmittedFebruary 13, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Earth
Version found1.4
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusKnown Limit

Additional Information

The first issue reported is a known limitation which is worked on. The second one regarding issue with Font for Placemark, is fixed with V1.4 font setting function. User can specify the font style of label for drawing element, by setting up in C:\Program Files\ArcGIS\Earth\bin\config.xml. Please refer to http://doc.arcgis.com/en/arcgis-earth/administer/admin-config.htm

Workaround

The second part has a workaround with the V1.4 font setting function. It can be specified through the font style of label for drawing element. Set up <fonts> in  <a href="file:C:/ProgramFiles/ArcGIS/Earth/bin/config.xml" target="_blank">C:\ProgramFiles\ArcGIS\Earth\bin\config.xml</a> in your folder.Please refer to: <a href="http://docdev.arcgis.com/en/arcgis-earth/administer/admin-config.htm" target="_blank">http://docdev.arcgis.com/en/arcgis-earth/administer/admin-config.htm</a>

Steps to Reproduce

Bug ID: BUG-000102893

Software:

  • ArcGIS Earth

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