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Bug

Unable to delete contents with the Delete Protection option enabled in a suspended ArcGIS Online account.

Last Published: July 11, 2019 ArcGIS Online
Bug ID Number BUG-000123590
SubmittedJuly 9, 2019
Last ModifiedNovember 27, 2024
Applies toArcGIS Online
Version found7.2
StatusWill Not Be Addressed

Additional Information

The development team has considered the issue or request and concluded it will not be addressed. If this is still a concern, contact Esri Support Services.

Workaround

  1. Coordinate with the CSR to activate the subscription temporarily.
  2. In the Settings tab, disable the Delete Protection option.
  3. Delete the item.
  4. Coordinate with CSR to re-suspend the subscription.

Steps to Reproduce

Bug ID: BUG-000123590

Software:

  • ArcGIS Online

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