| Bug ID Number |
BUG-000126178 |
| Submitted | October 22, 2019 |
| Last Modified | November 13, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 10.7.1 |
| Operating System | Windows Server |
| Operating System Version | 2019 64 Bit |
| Status | In Product Plan
The issue has been added to the development team's backlog. The goal for issues with this status is to address them in a near-term release (next release or two). Check the issue's Additional Information or Alternate Solution section to see if there is helpful information until it can be fully addressed.
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Workaround
Delete the item record in the gw_items table of the internal Portal database and re-index the portal content:
- Connect to PostgreSQL: psql -h localhost -p 7654 -d postgres -U <portaladmin>
- Type in the <portaladmin> password
- Change to the Portal DB: \c gwdb
- Delete from "gw_items" where "id" = '<item_id>';
- Full re-index the portal content to remove the orphaned item from the search index as well.
Steps to Reproduce