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Bug

Unable to create offline areas in ArcGIS Online when the feature layer is coming from ArcGIS Server 10.8.

Last Published: January 31, 2023 ArcGIS Online
Bug ID Number BUG-000154285
SubmittedDecember 7, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows Server
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

The service must be able to be reached by ArcGIS Online. To create an offline map area for a web map containing a secure public feature service, the service must be from an ArcGIS Server 10.8 or later site. Refer to https://doc.arcgis.com/en/arcgis-online/manage-data/take-maps-offline.htm.

Steps to Reproduce

Bug ID: BUG-000154285

Software:

  • ArcGIS Online

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