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Bug

Unable to create labels for layers of a map service in Map Viewer when the map published from ArcGIS Pro is imported from a Map Exchange Document (MXD) file produced from ArcGIS Desktop 10.6.1.

Last Published: May 24, 2022 ArcGIS Online
Bug ID Number BUG-000147902
SubmittedMarch 24, 2022
Last ModifiedOctober 21, 2025
Applies toArcGIS Online
Version found10.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

Unable to reproduce the issue using ArcGIS Pro 3.5 and publishing to ArcGIS Server 11.5.

Workaround

Choose any of the following workflows:

  • Copy the content from the ArcGIS Pro map created from the imported MXD file into a new map and publish from there.
  • Create the map solely within ArcGIS Pro.
  • Publish from ArcMap.

Steps to Reproduce

Bug ID: BUG-000147902

Software:

  • ArcGIS Online

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