BUG-000157485 for Portal for ArcGIS

Bug ID Number	BUG-000157485
Submitted	April 13, 2023
Last Modified	June 3, 2025
Applies to	Portal for ArcGIS
Version found	11.0
Operating System	Windows Server
Operating System Version	N/A
Version Fixed	11.2
Status	Fixed

Additional Information

This defect is resolved for version 11.1 in the Portal for ArcGIS 11.1 Sharing Patch. The patch is available from: https://support.esri.com/en-us/patches-updates/2023/portal-for-arcgis-11-1-sharing-patch. By default, at Portal for ArcGIS 11.1, the maximum size of offline map area packages is 1 GB. After the ArcGIS 11.1 Sharing Patch is installed, users can increase this maximum size using a configuration file within the Portal installation directory. See the steps below: 1. Install the Portal for ArcGIS 11.1 Sharing Patch. 2. On the machine hosting Portal for ArcGIS, navigate to the following path within the Portal for ArcGIS installation directory ...\Portal\framework\webapps\arcgis#sharing\WEB-INF\classes\resources 3. Open the "gw-config.properties" file within a text editor. 4. Locate the "content.file-download-max-filesize" property and update the default value of "1024" (i.e. 1 5) gigabyte represented in megabytes) to a value of user selection. 5. Save the file. 6. Restart the Portal for ArcGIS system service. This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is: https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.

Workaround

This defect is resolved for version 11.1 in the Portal for ArcGIS 11.1 Sharing Patch. The patch is available from: https://support.esri.com/en-us/patches-updates/2023/portal-for-arcgis-11-1-sharing-patch.

By default, at Portal for ArcGIS 11.1, the maximum size of offline map area packages is 1 GB. After the ArcGIS 11.1 Sharing Patch is installed, users can increase this maximum size using a configuration file within the Portal installation directory. See the steps below:

Install the Portal for ArcGIS 11.1 Sharing Patch.
On the machine hosting Portal for ArcGIS, navigate to the following path within the Portal for ArcGIS installation directory ...\Portal\framework\webapps\arcgis#sharing\WEB-INF\classes\resources
Open the "gw-config.properties" file within a text editor.
Locate the "content.file-download-max-filesize" property and update the default value of "1024" (i.e. 1 5) gigabyte represented in megabytes) to a value of user selection.
Save the file.
Restart the Portal for ArcGIS system service.

This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is:

https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch

Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.