laptop and a wrench


Unable to create a Viewshed analysis in ArcGIS Online for some locations in Norway.

Last Published: January 9, 2016 ArcGIS Online
Bug ID Number BUG-000088572
SubmittedJune 22, 2015
Last ModifiedJune 11, 2020
Applies toArcGIS Online
Version found3.7
Operating SystemWindows
Operating System Version7.0 64 Bit
StatusKnown Limit

Additional Information

This is a known limitation because the data for the Viewshed analysis is only available between -60 degrees south and 60 degrees north. The failing case is above 60 degrees north.


Use the following instructions in ArcMap: 1. Open ArcMap, and sign in to ArcGIS Online. 2. Add points from a CSV table. 3. Open the Catalog window, and expand 'Ready-To-Use Services.' 4. Navigate to Elevation > Tools > Elevation > Viewshed. This tool outputs the expected result using the ArcGIS Online geoprocessing service.

Steps to Reproduce

Bug ID: BUG-000088572


  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic