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Bug

Unable to create a mobile map package (.mmpk) with locator if the map is not in the full extent.

Last Published: January 30, 2020 ArcGIS Pro
Bug ID Number BUG-000127789
SubmittedJanuary 7, 2020
Last ModifiedJune 25, 2025
Applies toArcGIS Pro
Version found2.4.3
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

  1. In the Package group on the Share tab, click New Mobile Map Package. The Package Mobile Map pane appears.
  2. Specify the location to save the package. In this case, save the package to a file.
  3. Fill in the Summary and Tags fields.
  4. Choose Current Display Extent to include all data that is visible on the screen.
  5. Check the Include Locator check box and choose the address locator.
  6. Zoom out the map until the map is in full extent mode.
  7. Click Analyze to check for any errors or issues. No errors message are shown.
  8. Click Package. The mobile map package with a locator is created successfully.

Steps to Reproduce

Bug ID: BUG-000127789

Software:

  • ArcGIS Pro

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