laptop and a wrench

Bug

Unable to create a mobile map package (.mmpk) in ArcGIS Pro if it contains the ArcGIS Online Vector Basemap (for Export).

Last Published: May 13, 2019 Explorer for ArcGIS
Bug ID Number BUG-000122193
SubmittedMay 7, 2019
Last ModifiedJanuary 13, 2026
Applies toExplorer for ArcGIS
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is no longer reproducible with current version of the software. The CreateMobileMapPackage succeeds with warnings about which layers are not supported. The following are the error messages returned: "WARNING 003242: Service layer National Geographic Style (for Export) within map Map cannot be included in the Mobile Package for offline use. Set 'Reference Online Content' parameter to include this layer for online use." "WARNING 003242: Service layer World Topographic Map within map Map cannot be included in the Mobile Package for offline use. Set 'Reference Online Content' parameter to include this layer for online use." "WARNING 003242: Service layer World Hillshade within map Map cannot be included in the Mobile Package for offline use. Set 'Reference Online Content' parameter to include this layer for online use."

Steps to Reproduce

Bug ID: BUG-000122193

Software:

  • Explorer for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options