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Bug

Unable to connect to ArcGIS for Office in Microsoft Powerpoint 2016 when working with ArcGIS Enterprise or Portal for ArcGIS.

Last Published: April 11, 2022 ArcGIS for Office
Bug ID Number BUG-000147488
SubmittedMarch 10, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS for Office
Version found2021.2
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusNon-Reproducible

Additional Information

For Microsoft PowerPoint, in the File > ArcGIS > Advanced ArcGIS Configuration section, instead of using 'https://myPortal.example.com/portal/resources/arcgismapsforoffice/2021.2', use 'https://myPortal.example.com/portal' for the ArcGIS Enterprise connection from PowerPoint. When the ArcGIS Enterprise URL, 'https://myPortal.example.com/portal' is entered, a message is displayed stating that "ArcGIS Connection has been changed. Restart your PowerPoint". Click 'OK' in the message window. Restart PowerPoint. Navigate to the ArcGIS tab, click 'Sign-In', and the Sign In window displays.

Steps to Reproduce

Bug ID: BUG-000147488

Software:

  • ArcGIS for Office

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