laptop and a wrench

Bug

Unable to connect Esri CityEngine 2017.1 to ArcGIS.com for the GetMapData functionality.

Last Published: May 30, 2019 ArcGIS CityEngine
Bug ID Number BUG-000122313
SubmittedMay 10, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS CityEngine
Version foundN/A
Operating SystemN/A
StatusKnown Limit

Additional Information

This is a known limitation due to TLS 1.2 implementation for ArcGIS Online. CityEngine 2017.1 and earlier versions are affected by the TLS 1.2 Update. Please upgrade to a later version of CityEngine. 2018.0 and later version of CityEngine are not affected by the TLS 1.2 update.

Workaround

Update to Esri CityEngine 2018.0 or later.

Steps to Reproduce

Bug ID: BUG-000122313

Software:

  • ArcGIS CityEngine

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options