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Bug

Unable to collect data at the current collector (R2) location.

Last Published: May 18, 2022 ArcGIS Collector
Bug ID Number BUG-000139473
SubmittedApril 28, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Collector
Version found20.2.4
Operating SystemAndroid
Operating System Version10.x
StatusWill Not Be Addressed

Additional Information

ArcGIS Collector has been retired from the iOS and Android application stores and is replaced by ArcGIS Field Maps. The issue is not reproducible in ArcGIS Field Maps. If any issue is experienced, please reach out to Esri Support Services for investigation.

Workaround

Disconnect the R2 unit and collect with decreased accuracy.

Steps to Reproduce

Bug ID: BUG-000139473

Software:

  • ArcGIS Collector

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