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Unable to change the Start page to 'Group' for a member with the Viewer user type and Viewer role.

Last Published: May 11, 2020 ArcGIS Online
Bug ID Number BUG-000130496
SubmittedApril 29, 2020
Last ModifiedAugust 21, 2020
Applies toArcGIS Online
Version found8.1
Operating SystemWindows
Operating System Version10
Version Fixed8.2


To have a member in ArcGIS Online with a Viewer user type and Viewer role, perform either one of the following workarounds:

  • To have a member with the Viewer user type and role, the Administrator of the ArcGIS Online Organization must create a new member. When configuring the member, select 'Group' in the Start Home Page setting. Once the member is created, the Start Home Page setting cannot be changed to Group, as the Group option does not exist.
  • If the member in ArcGIS Online does not need to have a Viewer user type and role, change the member user type to Creator, and the role to Administrator.

Steps to Reproduce

Bug ID: BUG-000130496


  • ArcGIS Online

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