Bug
Unable to change the Start page to 'Group' for a member with the Viewer user type and Viewer role.
| Bug ID Number | BUG-000130496 |
|---|---|
| Submitted | April 29, 2020 |
| Last Modified | August 21, 2020 |
| Applies to | ArcGIS Online |
| Version found | 8.1 |
| Operating System | Windows |
| Operating System Version | 10 |
| Version Fixed | 8.2 |
| Status | Fixed |
Workaround
To have a member in ArcGIS Online with a Viewer user type and Viewer role, perform either one of the following workarounds:
- To have a member with the Viewer user type and role, the Administrator of the ArcGIS Online Organization must create a new member. When configuring the member, select 'Group' in the Start Home Page setting. Once the member is created, the Start Home Page setting cannot be changed to Group, as the Group option does not exist.
- If the member in ArcGIS Online does not need to have a Viewer user type and role, change the member user type to Creator, and the role to Administrator.
Steps to Reproduce
Bug ID: BUG-000130496
Software:
- ArcGIS Online
Get help from ArcGIS experts
Download the Esri Support App
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback