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Bug

Unable to change the basemap when a basemap with an alternative projection is opened in ArcGIS Online Map Viewer.

Last Published: December 24, 2021 ArcGIS Online
Bug ID Number BUG-000144937
SubmittedDecember 2, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found9.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

This is a known limitation in Map Viewer and is planned to be supported in the upcoming March 2022 release of ArcGIS Online. This limitation is documented in the following link, https://doc.arcgis.com/en/arcgis-online/reference/limitations-and-compatibility-mv.htm.

Workaround

Select the current basemap, search for a new layer, and select 'Use as Basemap' to change the basemap.

Steps to Reproduce

Bug ID: BUG-000144937

Software:

  • ArcGIS Online

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