Bug
Unable to authorize the ArcGIS for Desktop single-use software on a machine with two active MAC addresses.
| Bug ID Number | NIM086662 |
|---|---|
| Submitted | November 19, 2012 |
| Last Modified | April 2, 2025 |
| Applies to | No Product Found |
| Version found | 10.1 |
| Status | Non-Reproducible |
Additional Information
This defect is being closed as non-reproducible as the steps/data needed to reproduce the issue are no longer available. If your client has a reproducible case, on a supported configuration, please work with a Tech Assist to reopen and edit this defect.Workaround
Disable the MAC/IP (NIC card) address (steps below are for Windows 7): 1.) Right-click the Network icon. 2.) Select Properties.3.) Select the connection link within the Access type connect for the connection to be disabled. 4.) On the Local Area Connection Status window, select Disable. 5.) Select Close.Successfully authorized the software.Steps to Reproduce
Bug ID: NIM086662
Software:
- No Product Found
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