laptop and a wrench

Bug

Unable to authorise an ArcGIS Pro Single Use license on a second machine.

Last Published: January 11, 2023 ArcGIS Pro
Bug ID Number BUG-000154132
SubmittedDecember 2, 2022
Last ModifiedJuly 14, 2025
Applies toArcGIS Pro
Version found2.9
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

This issue was addressed in the backend licensing system. Single Use Perpetual is a license for a single authorized end user to install and use software on a single computer. The single authorized end user may also install a second copy for the end user’s exclusive use on a second computer as long as only one (1) copy of the software is in use at any time. No other end user may use the software under the same license at the same time for any other purpose.

Steps to Reproduce

Bug ID: BUG-000154132

Software:

  • ArcGIS Pro

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