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Bug

Unable to add WMTS Service to ArcGIS Online Map Viewer. Error: The URL you provided is incorrect.

ArcGIS Online
Bug ID Number BUG-000158904
SubmittedJune 7, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version foundFebruary 2023
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusNon-Reproducible

Additional Information

Non-reproducible when testing with ArcGIS Online June 2023 Release on July 7, 2023. Non-reproducible when testing with ArcGIS Online June 2023 Release on July 7, 2023. The customer learned the Webmercator fix which was deployed on May 31st 2023 had the goal to convert the Capabilities/Contents/Layer/TileMatrixSetLink/TileMatrixSet information to the latitude of Switzerland. This was necessary so that the GetCapabilities document does not publish zoom levels that cannot be provided in the backend service (service-wmts), because the resolution of the data of the corresponding layer does not allow this. When implementing this adjustment, the list of available TileMatrixSet have not been adjusted correctly. This caused inconsistency in the GetCap between: Capabilities/Contents/Layer/TileMatrixSetLink/TileMatrixSet Capabilities/Contents/TileMatrixSet There were layers where the set specified in Capabilities/Contents/Layer/TileMatrixSetLink/TileMatrixSet could not be found in Capabilities/Contents/TileMatrixSet. This caused a parsing error for certain clients. With the fix of 07/04/2023 all TileMatrixSet specifications in the document: Capabilities/Contents/Layer/TileMatrixSetLink/TileMatrixSet Capabilities/Contents/TileMatrixSet can be referenced.

Steps to Reproduce

Bug ID: BUG-000158904

Software:

  • ArcGIS Online

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