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Unable to add tiled services with HTTP to ArcMap when logged in to an ArcGIS Online organization that has the Secure Sockets Layer (SSL) protocol enabled.

Last Published: August 19, 2020 ArcGIS for Desktop
Bug ID Number BUG-000091171
SubmittedOctober 5, 2015
Last ModifiedNovember 24, 2020
Applies toArcGIS for Desktop
Version found10.3.1
Operating SystemWindows
Operating System Version7.0 64 Bit
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.


Sign out of ArcGIS Online in ArcMap or disable SSL for the organization.

Steps to Reproduce

Bug ID: BUG-000091171


  • ArcGIS for Desktop

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