laptop and a wrench

Bug

Unable to add new members in Portal for ArcGIS if the new member default group settings are set but no default user type or role is set.

Portal for ArcGIS
Bug ID Number BUG-000153590
SubmittedNovember 9, 2022
Last ModifiedSeptember 11, 2025
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
Version Fixed11.4
StatusFixed

Additional Information

Currently, a default user type and role to configure other new member defaults are required. If the new member defaults group(s) is configured, but not the user type and role, then adding members may fail. In ArcGIS Enterprise11.4, this experience is improved by blocking the ability to configure new member defaults, without first configuring the user type and role.

Workaround

Set the new member default user type and role before setting the new member default group.

Steps to Reproduce

Bug ID: BUG-000153590

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options