laptop and a wrench

Bug

Unable to add basemaps using the 'Add basemap' dialog when the ArcGIS for Desktop client can only access the internet by accessing a proxy.pac file.

Last Published: April 25, 2016 ArcGIS for Desktop
Bug ID Number BUG-000088768
SubmittedJune 30, 2015
Last ModifiedMarch 19, 2021
SeverityHigh
Applies toArcGIS for Desktop
Version found10.3
Operating SystemWindows
Operating System Version7
Version Fixed10.5.0
StatusFixed

Workaround

Use the direct connection to the proxy, like proxyserver.domain.com:8080 in Internet Explorer settings. This is respected.

Steps to Reproduce

Bug ID: BUG-000088768

Software:

  • ArcGIS for Desktop

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