laptop and a wrench

Bug

Unable to add a CSV file using a URL in Map Viewer with the following error returned: "Service Error - Unable to identify latitude and longitude fields from the CSV file".

Last Published: July 4, 2022 ArcGIS Online
Bug ID Number BUG-000150248
SubmittedJune 23, 2022
Last ModifiedJune 16, 2025
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System VersionN/A
Version Fixed10.3
StatusFixed

Steps to Reproduce

Bug ID: BUG-000150248

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options