Bug
Unable to activate an ArcGIS Online subscription and a variety of errors occur. User type seats do not activate in the subscription on Esri's side during the activation process.
| Bug ID Number | BUG-000158621 |
|---|---|
| Submitted | May 26, 2023 |
| Last Modified | October 2, 2025 |
| Applies to | ArcGIS Online |
| Version found | February 2023 |
| Operating System | Windows OS |
| Operating System Version | N/A |
| Status | In Review |
Workaround
Contact Esri Support Services for assistance in generating a new ArcGIS Online subscription to activate and cancel the broken subscription.
Steps to Reproduce
Bug ID: BUG-000158621
Software:
- ArcGIS Online
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